Terms & Conditions

Introduction:

Gopal Snacks Limited and/or its affiliates ("Gopal Snacks Limited") provide website features and other products and services to you when you visit or shop at www.gopalnamkeen.com to use our products or services. Gopal Snacks Limited provides the services subject to the following terms and conditions. By using Products or Services through www.gopalnamkeen.com you willfully out of free and unconditionally agree to these below conditions.

Privacy:

Please review our Privacy Policy, which also governs your use of all information (whether personal or public).

Electronic Communications:

When you use any of Gopal Snacks Limited service or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail/text message. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright:

All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of Gopal Snacks Limited or its content suppliers and shall be protected and governed by laws of the land in India. All unwarranted copies of content are strictly prohibited and illegal.

Trademarks:

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service mark of Gopal Snacks Limited or its affiliates or its content suppliers but you by availing of the services do not get any right for copying or using the same.

Login Account:

If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility of authenticity of the information and for all activities that occur under your account or password. However, Gopal Snacks Limited reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

Risk of Loss:

All items purchased through electronic mode through this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (shipping partner) for dispatch.

Returns, Refunds and Title:

Gopal Snacks Limited will take the return of the product in case of only expired product or above shelf life. In this case, we will refund the entire amount deducting the fixed shipment charges into your store credit for future purchase.

Any kind of return regarding product quality and packaging will be sole discretion of Gopal Snacks Limited and will be considered only after proper checking and required proofs submitted by the customer. Any kind of complaint regarding the product and shipment will be sent on info@gopalsnacks.com with product details, shipment details, payment details and necessary photographs. All the queries will be questioned and answered via email on info@gopalsnacks.com

Disclaimer of Warranties and Limitation Of Liability:

THE “GOPAL SNACKS LIMITED” SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE SERVICES ARE PROVIDED BY GOPAL SNACKS LIMITED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. GOPAL SNACKS LIMITED MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE GOPAL SNACKS LIMITED SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE GOPAL SNACKS LIMITED SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE GOPAL SNACKS LIMITED SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GOPAL SNACKS LIMITED DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. GOPAL SNACKS LIMITED DOES NOT WARRANT THAT THE GOPAL SNACKS LIMITED SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE GOPAL SNACKS LIMITED SERVICES, GOPAL SNACKS LIMITED SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM GOPAL SNACKS LIMITED ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GOPAL SNACKS LIMITED WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY GOPAL SNACKS LIMITED SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY GOPAL SNACKS LIMITED SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Disputes:

Any dispute or claim relating in any way to your use of any GOPAL SNACKS Products / Service, or to any products or services sold or distributed by GOPAL SNACKS LIMITED or through www.gopalnamkeen.com will be subject to the exclusive jurisdiction of the court of Rajkot (Gujarat). We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action

Minimum order:

Any order of ₹ 300 and above will be accepted only. It is inclusive of all taxes and packaging. We currently ship products free of charge.

Payments:

We support the following payment options at www.gopalnamkeen.com

  • Credit Card
  • Debit Card
  • Net-banking

There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out. If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at info@gopalsnacks.com In case of a payment failure, please retry ensuring: Information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking) etc. Kindly also check if your Internet connection has been disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on info@gopalsnacks.com with your order number for any clarification.